Legal
Privacy Policy
How we collect, use, and protect your information.
1. Introduction
This Privacy Policy explains how Glow by Dr. G ("we," "us," or "our") collects, uses, and protects your personal information when you visit goyalmd.ca or use our services. By using this site, you agree to the practices described here.
2.Information We Collect
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Contact form submissions (name, email, phone, and message)
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Booking information submitted through Jane App
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General site usage data (pages visited, browser type, and similar technical details)
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Information collected during in-person consultations or treatment — including health history and clinical photos — is handled separately from general website data. See Section 6.
3. How We Use Your Information
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To respond to inquiries and schedule appointments
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To communicate with you about your care
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To improve our website and services
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We do not send marketing emails or newsletters. If this changes in the future, we will update this policy and obtain your consent before doing so.
4. Third-Party Services
We work with the following third-party services, each governed by their own privacy practices:
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Jane App — appointment booking and scheduling
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Wix — website hosting
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Google — reviews and site analytics
5. Cookies
This site uses cookies to support core functionality and to understand how visitors use our website. You can manage your cookie preferences at any time using the cookie banner shown when you first visit the site.
6. Personal Health Information
âš Requires direct legal review — Ontario's Personal Health Information Protection Act (PHIPA) has specific requirements around consent, storage, access, and disclosure that go beyond general privacy law. This section needs to come from a lawyer familiar with PHIPA.
7. Your Rights
You may have the right to access, correct, or request deletion of the personal information we hold about you. To make a request, contact us using the information in Section 9. Requests involving health records are handled under PHIPA — see Section 6.
8. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
Questions about this policy can be directed to: info@goyalmd.ca or 289 295 0313